Building on our sustainability commitments, our approach to ethics and compliance ensures we operate responsibly and uphold the trust placed in us by stakeholders.
Integrity forms the foundation of our corporate culture, guiding how we engage with candidates, clients, communities, and each other. This is fundamental to operating as a responsible and sustainable business. One of our most valuable assets is our reputation for acting with integrity wherever we operate, and we recognise that we can only remain a partner of choice by maintaining the trust that has been placed in us by our stakeholders. As a signatory to the UN Global Compact, we support the Ten Principles of the United Nations Global Compact on human rights, labour, the environment and anti-corruption.
Compliance risk management framework
Our framework has been designed to facilitate the continuous assessment and feedback of our programme, to ensure that risks are identified and addressed on an ongoing basis. We adopt a risk-based approach to the design and implementation of the programme, aligning with applicable laws and regulations, and key guidance from relevant authorities and international bodies.
Our Global Ethics & Compliance Network
Our Ethics & Compliance Programme is supported by Regional Compliance Officers who help implement Hays' compliance framework across multiple regions while taking account of local legal, regulatory and cultural requirements.
Integrity Champions Network
Our Integrity Champions act as local ambassadors for ethics and compliance. They help promote awareness, support local engagement activities, reinforce key messages and encourage a culture of integrity throughout the organisation.
Speak up
At Hays, we encourage employees, candidates, clients, suppliers and other third parties to raise concerns whenever something does not feel right.
Our Speak Up Programme provides access to confidential reporting channels designed to help individuals raise concerns safely and without fear of retaliation.
Concerns can be reported through Safecall, our independent external reporting provider, which is available 24 hours a day, 7 days a week, in more than 100 languages. Reports can be submitted online or by telephone, and individuals may request a confidential call back if preferred.
Concerns may also be raised directly with our Global ESG & Compliance Team at [email protected].
All concerns are reviewed appropriately and handled confidentially in accordance with our policies and procedures. Hays maintains a strict non-retaliation approach towards anyone who raises a concern in good faith.