How we engaged
We partner with our clients, helping find the talent they need to thrive while building deeper and stickier relationships. We do this via providing value-added workforce services like MSP, RPO, Assessment & Development, Workforce Planning, DE&I Consulting and learning via our Hays MyLearning portal.
What was important in FY25
- Delivering a professional service and solving skill shortages
- Responding to rapidly changing conditions
- Building a focused and relevant bid pipeline containing fewer but larger opportunities
- Providing insight into recruitment trends and market comparisons
- Compliance with regulatory matters
Our actions and how we responded
- Focus on customer services and building lifelong partnerships with clients and candidates (more information on pages 30 - 31)
- Our win-rate percentage in Enterprise Solutions improved from one in five in FY24 to one in three in FY25
- Provision of training and compliance services