ALERT: Jobseekers are being fraudulently contacted by scammers. Click here to find out how to protect yourself from recruitment scams.

pivot

Annual Report 2025

“Against a challenging backdrop for our industry in FY25, Group net fees decreased by 11% and we delivered a pre-exceptional operating profit of £45.6 million. Post-exceptional operating profit was lower as we undertook a significant restructuring of operations during the year. These activities will better position the Group to benefit from the long-term growth opportunities in our markets and structurally improve our operating cost base.”


MICHAEL FINDLAY
CHAIR


Our performance this year

  • Net Fee Income

    £972.4m

  • Net cash

    £37.0m

  • Operating Profit

    £45.6m

  • Core Dividend per Share

    1.24p

  • Basic Earnings per Share

    1.31p

  • Free cash flow

    £78.2m

Download Full Year Results (1.5MB)

Accelerating megatrends in the new world of work

The world of work is being shaped by powerful long-term megatrends. Our strategy is designed to capitalise on these, targeting structural growth opportunities within our cyclical end markets.

Our strategy is designed to capitalise on powerful megatrends, targeting long-term growth structural opportunities in recruitment and workforce solutions.

Why Hays delivers success

Our purpose is to benefit society by investing in lifelong partnerships that empower people and organisations to succeed. We achieve this via our business model, which is centred around solving our clients’ talent problems. Our services range from Contracting, Temp and Permanent recruitment to complex, integrated HR solutions.

Hays sits at the heart of this rapidly changing work ecosystem, and we strongly benefit by solving our clients’ talent problems

  • Skill shortages
  • New job creation
  • Greater job churn
  • Workforce challenges
  • Wage inflation

THE WORLD OF WORK IS DRIVEN BY POWERFUL, INTER-RELATED MEGATRENDS

Our strategic priorities

  • enhanceENHANCE - Drive productivity and efficiency to deliver cash-backed profit growth, fund reinvestment and enable substantial returns to shareholders
  • PROFITABLE GROWTHPROFITABLE GROWTH - Materially increase Group operating profit and drive conversion rate towards our medium-term target of 22-25%
  • partnerDEVELOP NETWORKS - Nurture stronger relationships with candidates and clients, and partner with best-in-class third party technology providers
  • partnerFOCUS - Increase our focus on resilient, growing industries and markets

Our priorities will help to increase our business resilience, our quality of earnings and our cash generation. We will do this by building a more balanced portfolio of business lines in key and focus countries by sector. This will allow us to return to, and then exceed, previous peak Group profits.

How we create value

As the ultimate people business, everything we do is focused on placing the right people into the right roles.

Over

c.255,000

people in new jobs

6,070

sector experts

3,842

internal promotions 

c.13,600

volunteer hours

OUR THREE POINT INVESTMENT CASE

One: Market position

One: Market position

Two: Strategic focus

Two: Strategic focus

Three: Shareholder returns

Three: Shareholder returns