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Our Strategy

Enhance

Focus in FY24

  • Manage our capacity in challenging markets
  • Control overhead costs
  • Show greater resilience of non-Perm fees

Profitable growth

Focus in FY24

  • Increase market share with existing and new clients
  • Conduct detailed review of our operations on a business-line basis
  • Review and closure of underperforming business lines

Develop networks

Focus in FY24

  • Provide outstanding service to customers
  • Detailed appraisal of our technology infrastructure

Focus

Focus in FY24

  • Launched our focused strategy in Feb 2024
  • Enhanced operational rigour across Hays
  • Review and closure of under-performing business lines

All of this is supported and underpinned by our continuous investment in our people, culture and sustainability. Nurturing the best talent and cultivating a diverse, equitable and inclusive culture are the cornerstone of Hays’ success. We look to empower our colleagues to reach their full potential, investing in industry-leading training and development and providing them with an exciting and progressive career path. This, combined with how we equip them with cutting-edge technology and tools, is what enables us to deliver the best service to our clients and candidates, nurturing lifelong relationships and driving our business forward 

Enable

Focus in FY24

  • Continue to drive employee engagement and respond to the findings of our YourVoice surveys
  • Continue to invest in our people with existing and new leadership and management programmes
  • Continue to drive DE&I across our business, including increasing our percentage of senior female leaders
  • Continue to invest in our technology and infrastructure to give our people cutting-edge systems, insights and tools
  • Reduce scope 1, 2 and 3 GHG emissions in line with our SBT’s
  • Further drive environmental initiatives across Hays, including via regional Employee Resource Groups
  • Further build on the success of ‘Helping For Your Tomorrow’ giving back to the community