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Our global footprint and local expertise support jobseekers and employers across our network.

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Our Markets

The world of work is being shaped by powerful long-term megatrends. Our strategy is designed to capitalise on these, targeting structural growth opportunities within our cyclical end markets.

To help win the battle for talent, organisations increasingly need partners such as Hays, who can bring a far broader and deeper pool of talent to them, from a far wider geographic area, much faster.

This equally applies to larger outsourcing deals with Enterprise clients and transactional ‘spot’ recruitment for SMEs. Importantly, all client groups have increased demands for related talent services and we are investing to grow these services. This includes our acquisition of Vercida Consulting, a UK DE&I consultant, during FY23.

In FY23, globally we helped c.320,000 people find their next Permanent job or Temp assignment, and worked with over 40,000 clients to find the skilled talent they need to grow.

Organisations increasingly need expert help to find the talent they need

To help win the battle for talent, organisations increasingly need agencies such as Hays, who can bring a far broader and deeper pool of talent to them, from a far wider geographic area, much faster. This equally applies to larger outsourcing deals with Enterprise clients and transactional ‘spot’ recruitment for SMEs. Importantly, all client groups have increased demands for related HR services and we are increasingly able to deliver these services.

Megatrends infographic

Growth in flexible, high skill, non-Perm careers

Skilled workers are increasingly seeking interesting, and often highly paid, non-Perm roles as they build ‘portfolio’ freelance careers. This trend is also strongly supported by remote and hybrid working.

We believe higher skill, higher salary Temp and Contracting represent key structural growth markets, particularly in ‘STEM careers. We use our expert consultants, global network, data and technology and rich data to build deep and broad Talent Networks.

Jobs are changing and skills are short

Digitisation and Artificial Intelligence are changing almost every industry.  Many employers are struggling to find the talent they need, particularly in higher skill, higher salary areas. Our strategy is focused on building the strongest relationships with candidates in the most skill-short markets, such as Technology, Engineering, Life Sciences and the Green Economy.  

Demographic changes and increased employee demands

Rising costs of living create greater incentives for skilled employees to change job and increase their earnings. Also, we live in an era of unprecedented access to training, upskilling and development,
meaning that the routes for candidates’ career progression are more open than ever. Hays is well-positioned to add value to candidates here, and at scale. Attitudes towards remote and hybrid careers have materially changed, which can act as a further driver of job churn, particularly once economic confidence grows.

Societal demands are changing

For all employers, there is an increasing awareness of the importance of business sustainability, which can be enhanced by addressing ESG issues, in operations and culture. Many employees want to work for a purpose-led organisation which matches their own values, and new job categories are being created or expanded.

Our ability to create equitable and diverse Talent Networks will increasingly be a key competitive advantage, as is our ability to help clients with related talent services such as our FAIRER DE&I consultancy, and workforce planning. 

Organisations increasingly need expert help to find the talent they need

To help secure talent, organisations increasingly need partners such as Hays who can bring a far broader and deeper pool of talent to them, from a far wider geographic area, much faster.

This applies to larger outsourcing deals with Enterprise clients and more transactional ‘spot’ recruitment with SMEs. Importantly, all clients have increased demands for related workforce solutions.