pivot

Annual Report 2016

What do we do?

We have world-class expertise building world-class businesses. We are leading global experts in qualified, professional and skilled recruitment and employ 9,214 people in 33 countries across 20 specialisms.

1,000 Jobs filled every
working day

67K Perm roles filled
in FY 16

220K Temp assignments
placed in FY 16

The success of our business is based on the quality and expertise of all of our colleagues.

Alistair Cox
Chief Executive

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How did we perform this year?

  • Net Fee Income

    £810.3m

  • Basic Earnings per Share

    8.48p

  • Operating Profit

    £181.0m

  • Cash Conversion

    88%

  • Dividend per Share

    2.90p

Download Full Year Results (254KB)

People and culture

Hays is the ultimate people business and as such our ability to attract, develop, enable and retain the very best consultants and managers in our industry is vital to our success.

Technology and data

Our sector-leading global technology platform is able to interact with other applications and third-party technologies to enable our consultants to make sense of the vast amount of data generated in today’s world, source real-time, accurate information on their market and ultimately to get the best candidates to clients faster than anyone else.

Brand

Our reputation as a world-leader in the specialist recruitment market is supported and reinforced by our world-class global brand, which is consistent in each of our markets around the world. We constantly focus on building and enhancing our reputation by supplementing our core brand with thought-leadership publications, such as The Hays Journal, Hays Global Skills Index, salary guides, white papers and market reports.

Relationships and collaborations

Our philosophy is to form and maintain strong relationships not only with clients and candidates, but also with other like-minded organisations, creating mutually-beneficial collaborations which help us better understand and serve our customers.

Environment and community

We believe that what we do makes a big difference to the world around us. We help hundreds of thousands of people every year to secure the next leg on their personal career journey, and companies source the skilled employees they need to grow. This all contributes to the wider growth and success of the economies and communities in which we operate.

Our resources and relationships

What are our strategic priorities?

  1. 1 Materially increase and diversify Group profits
  2. 2 Build critical mass and diversity across our global platform
  3. 3 Invest in people and technology, responding to change and build relationships
  4. 4 Generate and distribute meaningful cash returns

 

290,000

LIVES TRANSFORMEDEvery working day last year we placed over 1,000 people into the next job, that’s 290,000 over the course of the year. We also saw over 50 of our own people transfer around the world and promoted 2,800 people across the Group. Transforming lives through our expertise: it’s what we do.

 

6 million

CVs RECEIVED LAST YEARLike many businesses, the amount of data we need to deal with has increased dramatically in recent years. The key for us is having the systems and tools in place to enable us to understand, interrogate and search that data quickly and effectively.

 

1 million

Individuals looking to flourish
We seek to personally meet all candidates we plan to put forward to our clients to make sure we fully understand their needs and can match them to the most suitable roles. Last year our consultants conducted over 1 million candidate interviews.

 

9,214

PASSION fuelled experts
Key to our success is our ability to hire, train and develop the best people in our industry. We expect them to be experts in their local market, understanding the evolving challenges and needs of clients and candidates.

HOW DO WE CREATE VALUE

As the ultimate people business, everything we do is focused on placing the right people into the right roles.

Our four point investment case

One: The breadth of our business model across sector and contract type

One: The breadth of our business model across sector and contract type

Two: A balanced exposure to both mature and structural growth markets

Two: A balanced exposure to both mature and structural growth markets

Three: Our ability to deliver superior financial performance through the cycle

Three: Our ability to deliver superior financial performance through the cycle

Four: Our potential to generate significant cash flow and dividends

Four: Our potential to generate significant cash flow and dividends

Downloads

The Strategic Report, Corporate Governance, Financial Statements and the full Annual Report 2016 can all be downloaded as PDFs.

Downloads

The Strategic Report, Corporate Governance, Financial Statements and the full Annual Report 2016 can all be downloaded as PDFs.