Wellbeing support – a mental health partnership, Italy 

In March 2025, Hays Italy launched a strategic wellbeing initiative in collaboration with Serenis, a leading online medical centre specialising in mental health, nutrition, and coaching. The goal was to provide comprehensive support to colleagues. 

As part of a broader commitment to responsible business practices, the growing importance of mental health and holistic wellbeing in the workplace is recognised and prioritised. The challenge was to offer accessible, confidential, and personalised support that would empower colleagues to thrive both personally and professionally.

The partnership with Serenis provided a robust framework for employee support, offering:

• – Five free sessions in one of three areas: psychological support, nutritional counselling, or professional coaching.
• – A free initial consultation to match employees with the most suitable professional.
• – Extended access for family members at discounted rates.
• – Full confidentiality and anonymity to ensure a safe and trusted environment. 

This initiative was designed not only to support individual wellbeing but also to foster a culture of openness and awareness around mental health. 

Since its launch and up to the end of FY25, 25% of colleagues in Italy have already engaged with Serenis services. Early insights suggest this is having a positive impact on colleague engagement and wellbeing. 

By prioritising mental health and well-being, we continue to strive for leadership in creating a supportive, sustainable, and high-performing workplace.