- Hays has been named a Leader in the Everest Group Contingent Workforce Management (CWM) and Managed Service Provider (MSP) PEAK Matrix® Assessment 2026.
- Hays has also been recognised as a Major Contender in the Services Procurement / Statement of Work (SOW) PEAK Matrix® Assessment 2026.
Hays, a leading global workforce solutions partner, today announced new recognition from Everest Group across two global workforce solutions assessments, underlining the strength of its worldwide contingent workforce management, managed service provider and services procurement capabilities.
The recognition reflects Hays' continued ability to help organisations navigate increasingly complex workforce challenges through a combination of talent expertise, workforce orchestration, digital innovation and global delivery capability. Everest Group's PEAK Matrix Assessments evaluate providers based on market impact, value delivered, vision, strategy, innovation, capability and delivery footprint.
Lokesh Goyal, Vice President at Everest Group, comments:
"Hays has strengthened its overall CWM value proposition through an integrated approach to workforce management, bringing together MSP, direct sourcing, services procurement, and permanent hiring with a focus on skills-based hiring, talent redeployment and workforce channel optimization. Its investments in AI and automation, direct sourcing technology, and its broader partner ecosystem, coupled with growing traction in North America and India, have helped solidify its position as a Leader on Everest Group's CWM/MSP PEAK Matrix® 2026."
"Hays continues to strengthen its services procurement proposition through a globally aligned SOW practice, supported by regional expertise and dedicated procurement and contract management expertise. Its continued investments in SOW technology and analytics and closer integration of MSP and SOW delivery are broadening its services procurement capabilities, complementing its position as a Major Contender on Everest Group's Services Procurement / SOW PEAK Matrix® 2026."
As organisations increasingly manage work across permanent employees, contingent workers, outsourced services and AI-enabled work, the ability to orchestrate talent and work across multiple channels is becoming a strategic priority.
Dave Brown, CEO, Hays Americas, comments:
"Everest Group's recognition validates the value we deliver for clients globally and the strength of our workforce orchestration approach. Organisations today face a level of workforce complexity that didn't exist 5 years ago. The challenge is no longer simply finding talent. It's deciding how work gets done, where it gets done, and through which combination of employees, contingent workers, services providers and AI-enabled work."
"Our focus is helping clients navigate that complexity with confidence. By combining talent expertise, technology, data and governance, we help organisations make better workforce decisions, access critical skills and build more agile, resilient and future-ready organisations."
"At the heart of this success are our people across Hays' Solutions business around the world. Their expertise, creativity and commitment to our clients are what set us apart. They bring innovative solutions to complex challenges, build strong partnerships and deliver for our clients every day. We could not be prouder of what they continue to accomplish."
The recognition reinforces Hays' position as a leading global workforce solutions partner supporting organisations across contingent workforce management, services procurement and talent acquisition. Hays’ global delivery capacity continues to strengthen while the business focuses its investment on areas that deliver the greatest value for clients.
As the boundaries between permanent hiring, contingent labour outsourced services and AI-enabled work continue to blur, organisations are rethinking how they access skills and deliver outcomes. Hays is investing in its digital platform, AI-enabled workflows and workforce orchestration capabilities to connect systems, data, and expertise across the recruitment and workforce solutions lifecycle.
By bringing together technology, automation, proprietary data and consultant expertise, Hays aims to give clients more and more visibility and control across their workforce while improving access to critical skills and enabling more agile, informed workforce decision-making.
About the Everest Group PEAK Matrix® Assessment
Everest Group's PEAK Matrix Assessments provide an objective, data-driven evaluation of service and technology providers. Assessments consider factors including market success, client impact, service capabilities, innovation, strategy and global delivery footprint.
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